I approached Godfreys by phone as they are not in my area (near Salisbury), but through the Autotrader app was able to see that they had the Mazda6 with the spec I wanted. Richard, the Sales Principal, invited me over, I looked at and test drove this lovely car, and he looked after the sales process with old-school courtesy and diligence. This included ironing out the finance wrinkles and arranging for the optional space saver tyre to be delivered.
I have to say that after visiting several garages, with an exact spec and absolutely up for being closed on a sale, it was very difficult to find anyone who'd follow up, follow through and just bother with my requirements as their client!
So thank you Richard, and the gentleman who accompanied me on the test drive. Perfect all round, I'd say.
Good service and knowledgeable friendly staff willing to go the extra mile! Free courtesy cars whilst yours is serviced and also very competitively priced compared to other Mazda dealers in area. I would highly recommend.
I have been dealing with Godfreys of Horsham for around 25 years including sales, workshop and parts departments and have in all respects received helpful, efficient, prompt and very friendly service with unfailing satisfaction in every way. If you own a Mazda or are considering making a purchase of one, Godfreys Mazda of Horsham is the company to deal with.
Good selection of used Mazdas. The Service and Parts service is excellent, especially recommended for MX5 enthusiasts. By far the best in the area.
Great garage with excellent knowledgeable sales and service staff. Over the years, I have brought 5 cars for myself and my family. There has always been a good selection of cars to view and test drive. The cars have always been competitively priced and importantly the used cars have been in excellent condition with full history. I have dealt with other dealerships but I can honestly say that the knowledge, professionalism and customer care at Godfreys has always stood out above the others. I have found that as a customer I am valued and respected and that I can rely on the honest advice been provided by any one of the sales and servicing staff. If I’ve had a query the response has always been prompt and personal. Servicing and MOTs have always been arranged to suit my availability and have been undertaken within the time stated. I have always been made aware of any parts that might need replacing, been advised of the price and given the option of going ahead or not, again the price always turning out to be less that that quoted by other garages and main dealerships. I would have no hesitation in recommending Godfreys as an excellent, honest, reliable place to buy a used car and have it serviced.
As always friendly professional help always available. Full service done today, no fuss courtesy car, good price and back on the road by 11 o'clock. Thanks for looking after our cars.
I m very pleased I decided to deal with Godfreys Mazda as I have had very good service over a long period and nothing is too much bother. The best in the area.
Mr M Forbes
We travelled all the way from Derbyto purchase a vehicle. We found the Godfreys team to be friendly, welcoming, helpful and accommodating. What was really nice is that we never felt pressured to buy, we never felt like we were getting a raw deal and for the first time ever we went away with a positive impression of a car sales team. They beat the Derby Garages hands down with both service and price. Definitely worth a visit !
R & H Colley
A few lines of thanks for the outstanding customer service that we received during the purchase of the Mazda Tamura. From the start it was obvious that each sale is treated individually with a genuine interest in establishing a successful customer relationship. We don't need to name individuals as the above applies to everyone that we met at Godfreys. Our experience of Godfreys....5*****!